Privacy Policy

The Centre for Leadership Insight (CLI) is committed to safeguarding your privacy and ensuring the protection of your personal data. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

The Centre for Leadership Insight (CLI) is a non-profit organisation based in the UK, registered as a Company Limited by Guarantee. We aim to enhance leadership practices across sectors through research, education, and knowledge sharing.

Our registered address is:

Centre for Leadership Insight Limited
19 Kendall Croft,

Barrow-In-Furness,

Cumbria,

LA13 9EN

UK

For any data protection queries, please get in touch with us at:

Email: [richardgraham@cfli.org.uk]

2. Information We May Collect

We may collect and process the following personal data:

• Personal details: Name, email address, phone number, job title, organisation, and postal address.

• Usage data: Information about your interactions with our website, including IP address, browser type, and pages visited.

• Financial data: When making a donation or payment, third-party providers process your financial details securely (we do not store payment information).

• Event data: Information related to your participation in CLI events, such as dietary requirements, accessibility needs, and event feedback.

3. How We Use Your Data

Your data will be used for the following purposes:

• To provide the requested services, resources, and event information.

• To process payments and donations securely.

• To manage and improve our website’s functionality and user experience.

• To send you relevant communications such as updates, research insights, and events (if you have opted in).

• To respond to inquiries and provide customer support.

4. Legal Basis for Processing

We rely on the following legal grounds for processing your personal data:

• Consent: Where you have given explicit consent to receive marketing communications or newsletters.

• Contractual obligation: When processing is necessary to fulfil a contract with you (e.g., membership or event participation).

• Legitimate interests: To improve our services, monitor website usage, and conduct research, provided this does not override your rights.

• Legal obligation: To comply with legal or regulatory requirements (e.g., tax and employment laws).

5. Cookies

Our website uses cookies to enhance user experience and track visitor behaviour. Cookies are small text files stored on your device. For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.

6. How We Store and Protect Your Data

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, misuse, or loss. This includes secure servers, encryption, and access control protocols.

We store your data within the European Economic Area (EEA). If we transfer your data outside the EEA, we ensure adequate safeguards, such as EU-approved standard contractual clauses, are in place.

7. Sharing Your Data

We will not sell or trade your personal data. However, we may share your information with trusted third-party service providers for the following purposes:

• Payment processing (e.g., Stripe, PayPal).

• Event registration and management.

• Website hosting and analytics services.

All third-party providers are required to process your data in accordance with UK GDPR standards, and we ensure they only process it for the purposes we specify.

8. Your Rights

You have the following rights regarding your personal data:

• Right of access: You can request a copy of the data we hold about you.

• Right of rectification: You can request correction of any inaccurate or incomplete data.

• Right of erasure: You can request the deletion of your personal data where it is no longer needed for its original purpose.

• Right to restrict processing: You can request a restriction in processing your data in certain circumstances.

• Right to data portability: You can request a copy of your data in a machine-readable format.

• Right to object: You can object to us processing your data for specific purposes, such as marketing.

To exercise any of these rights, please contact us at [richardgraham@cfli.org.uk. We will respond to your request within one month.

9. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy or as required by law. For example, financial data related to payments may be retained for up to seven years for tax compliance purposes.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and where necessary, we will notify you via email. This policy was last updated on 23rd October 2024.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us at:

Email: [richardgraham@cfli.org.uk]

Address: 

19 kendall Croft

Barrow-Inf-Furness,

Cumbria, 

LA13 9EN

UK